Last updated: February 9, 2026
Welcome to GRATITUDE. By accessing or using our website and purchasing our products, you agree to be bound by these Terms of Service. Please read them carefully before proceeding.
By accessing our website at thevyim.com, you agree to comply with and be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use our website or services.
You agree to use our website only for lawful purposes. You may not:
We strive to provide accurate product descriptions, images, and pricing. However, we do not guarantee that all information is error-free. We reserve the right to correct any errors and to cancel orders based on incorrect pricing or product information.
All prices are listed in CAD and are subject to change without notice. Prices do not include shipping fees, taxes, or customs duties unless otherwise stated.
Your order is an offer to purchase. We reserve the right to accept or decline your order for any reason, including product availability, errors in pricing or product information, or suspected fraudulent activity.
All payments are processed securely through Shopify. We accept major credit cards, debit cards, PayPal, Apple Pay, and Google Pay. By submitting payment information, you represent that you are authorized to use the payment method provided.
Shipping times and costs vary by destination. We are not responsible for delays caused by customs, weather, or carrier issues. Risk of loss and title for items purchased pass to you upon delivery to the carrier. For more information, see our Shipping & Returns page.
We accept returns within 30 days of delivery for unworn, unwashed items in their original condition with all tags attached. Sale items are final sale and cannot be returned. Refunds are processed within 5–7 business days of receiving the returned item. For full details, see our Shipping & Returns page.
All content on this website, including text, graphics, logos, images, designs, and software, is the property of GRATITUDE or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content without our written permission.
Our website and products are provided "as is" without warranties of any kind, either express or implied. We do not warrant that the website will be uninterrupted, error-free, or free from viruses or other harmful components.
To the fullest extent permitted by law, GRATITUDE shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.
You agree to indemnify and hold harmless GRATITUDE, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the website or violation of these Terms.
These Terms of Service are governed by and construed in accordance with the laws of the jurisdiction in which GRATITUDE operates, without regard to its conflict of law principles.
We reserve the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting on this page. Your continued use of the website after changes constitutes acceptance of the new Terms.
If you have any questions about these Terms of Service, please contact us:
Email: legal@thevyim.com
Mail: GRATITUDE, Attn: Legal Department